Calling all burnt out brand designers!
Less stress, more referrals, and work you love doing.
Healthy relationships are the key to landing repeat clients, sustainable income, and daily joy in your work —
and it all starts with a strong on boarding process.
on board with ease
Ever wonder why you’re constantly struggling with “nightmare clients”?
Unlike typical design courses that dive straight into things like creative processes, presentations, and pricing, our course starts at the very foundation of client interaction. We understand that the initial impression you make sets the tone for the entire project, and this course gives you the framework to set the stage for a smooth-sailing project every time.
We’ve all been there — a project gets pushed back weeks on end due to unexpected changes, disrupting your work-life balance and nudging you towards late-night mac and cheese dinners.
Often, this is a result of inconsistent client communication — something that, for some reason, keeps happening. You kick yourself for not laying out clearer policies from the start, but now it feels too late to put your foot down.
How did you get here, again?
Often, this is a result of inconsistent client communication — something that, for It’s not your fault. Most designers don't realize that a successful client relationship STARTS with the on boarding process. And too often, this lesson is learned after many scope creeps, tense misunderstandings and hours spent trying to get a project back on track, and keep your client happy.
Whether it’s figuring out how flexible to be with revisions, or deciding whether you should take that call at 7pm when you’d really (really) like to end your day by 5, you can absolutely learn to have better boundaries — and be more respected for it.
Once you know how to do this, it will change everything for you.
Hey, I’m Maggie!
The owner and designer behind Viola Hill Studio.
I’m a lover of design, the perfect coffee shop, and well-organized business systems.
Four years ago, I would completely shut down when faced with the flickering cursor on my latest project proposal. I get what it’s like to feel totally confident in your design skills, yet anxious when it comes to guiding clients through your creative process — especially when you still don’t have lots of experience.
In short, I felt like I was winging it, and it didn’t feel great.
But after lots of late-night Adobe sessions and stressful client calls, I learned that not only is clarity kind, it’s necessary for a thriving client relationship.
And clarity is exactly what you’ll get in On Board With Ease.
The On Board With Ease course teaches you the logistics around creating a smooth client process from start to finish. I’ll pull back the curtain to my own process and show you exactly how to build strong relationships with your clients who will respect you as the creative expert.
If you want to give your clients an exceptional and trustworthy experience, AND ALSO make sure you don’t spend another vacation working on a project that should have wrapped up weeks ago, this course will give you the tools to get there.
What’s waiting for you on the inside of On Board With Ease!
A comprehensive road map including 6 modules and over 20 videos that cover every step of the on boarding process — from initial inquiry to the official booking.
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Easy-to-follow steps for creating a streamlined on boarding process that’s unique to you and your clients’ needs.
02
An exclusive peek inside my own project management system so you can see exactly how I set up my projects for organization and success.
03
Access to a suite of resources including workbooks, templates, tutorials, bonus trainings, swipe files, and a lot more!
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Plus, learn how to automate your project timelines and seamlessly integrate them into a project management system.
Streamline and organize ALL your projects at once so that you never have to start from scratch again!
See what past students are saying!
After this course, you’ll be able to:
Develop a tailored, streamlined process unique to your business's needs and workflows.
Set clear and effective boundaries that prioritize your work-life balance while maintaining excellent client relationships.
Establish a foolproof system for automating project timelines and seamlessly integrating them into your project management system.
Leave a lasting (and professional!) impression on prospective clients.
Plan that vacation without fear of having to cancel at the last minute.
Trust that your clients are happy and satisfied!
Play and spend more time with loved ones. Because, balance.
Choose the option that works best for you and see what streamlining your client on boarding process can do for your design business.
1 payment of
$697
Best value! Save $91
12 months access to the course
BONUS MODULE: Quality Feedback Framework, learn the fool-proof way to gather distinct feedback from clients!
BONUS TRAINING: Attracting your dream clients through Instagram with Brighten Made
4 payments of
$197
12 months access to the course
BONUS MODULE: Quality Feedback Framework, learn the fool-proof way to gather distinct feedback from clients!
BONUS TRAINING: Attracting your dream clients through Instagram with Brighten Made
Crush thoughts like:
“I know I’ve explained this multiple times already…”
“This project has gone so off the rails.”
“Maybe I’m not good enough for this project.”
“I can’t wait until this is over so I can never speak to this client again.”
On Board With Ease goes deeper than just teaching you the steps for a seamless client workflow— it emphasizes how to build and nurture respectful relationships with your clients so you never have to deal with a “nightmare” client situation again.
Here’s what you need to know:
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OBWE is a self-paced journey through 6 comprehensive modules and over 20 videos designed to instill confidence in your onboarding process. From initial client contact to the final contract signing, you’ll leave with a clear understanding of each step. You’ll also get access to plenty of bonus resources — workbooks, templates, tutorials, and more — crafted to help you create the most efficient and refined workflow possible.
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This isn’t just some formulaic course built on algorithms and gimmicks. I have compiled all of my experience building successful client relationships and maximizing my work-life balance so that you can do the same. You’ll be guided through every aspect of the client on boarding process, from initial inquiry to project completion. I also believe in ACTION— I give you the exact steps so that you can implement them into your own process.
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Automation is a gift to both you and your client. It sets them up to clearly understand how you will work together, start to finish, without tense negotiations later down the road. Automated on boarding eliminates the need for time-consuming tasks and reduces friction in client interactions, decreasing overall stress and feelings of being taken advantage of. In short, you’ll sleep a whole lot better.
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The course is designed to be flexible, with self-paced learning. You can go through the materials at your own speed, making it easier to balance with your existing commitments!
This course is for you if:
You feel preemptively stressed when you see a new client inquiry land in your inbox — even though you need the work.
You have a hard time saying ‘no’ to that late-night request, even when you know how upset your friends will be that you’re canceling — again.
You want to establish a reputation for efficient and structured services that organically build a loyal client base.
You want to be known for getting that design exactly as your client envisioned, but not at the cost of high blood pressure and sleepless nights.
This course is Not for you if:
You already have a stellar and super clear on boarding experience and “scope creep” — don’t know her.
You prefer to customize your workflow for every single client and do not want to touch automation.
You like learning from live sessions and do not do well when following a self-paced course.
You might be thinking…
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I get it. When you’re just starting out, justifying any investment can be a challenge. That said, taking time to set up your business well will not only save you the headache of mismanaged client expectations, but countless hours of learning from mistakes. Plus, when clients love you, they hire you again! Meaning more income in the long run.
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That’s the beauty of pre-recorded modules and videos. You can go at your own pace when you have time, even if the best time for you is in the wee hours before your kids wake up demanding breakfast.
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While I’m not a magician or a therapist, I do know what it’s like to want to cater to your clients at the expense of yourself. After years of playing with the balance of satisfied clients and less stress for myself, I have developed a system that has given me more freedom and happy clients. Good boundaries can be learned. And the more you do it, the more comfortable you’ll get.
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You will still be able to give your clients a valuable, unique design experience even if some of the back-end is automated. In fact, automation of the on boarding process will likely free up more of your creative energy that you can then dedicate to the actual design process and client calls. It’s a win-win.
Have you had your very last midnight work session?
Look, you started your own business because you wanted to be in charge of your schedule, your workload, and your creative process. Streamline your on boarding and love your work again.
1 payment of
$697
Best value! Save $91
12 months access to the course
BONUS MODULE: Quality Feedback Framework, learn the fool-proof way to gather distinct feedback from clients!
BONUS TRAINING: Attracting your dream clients through Instagram with Brighten Made
4 payments of
$197
12 months access to the course
BONUS MODULE: Quality Feedback Framework, learn the fool-proof way to gather distinct feedback from clients!
BONUS TRAINING: Attracting your dream clients through Instagram with Brighten Made